Privacy Policy

Privacy & Data Use Policy

Effective Date: June 1, 2026 Organization Name: The St. Jude Lady

1. Introduction

This Privacy & Data Use Policy explains how our organization (“we,” “us,” or “our”) collects, uses, stores, and protects personal information. As a private company operating in the State of Alabama, we are committed to maintaining the trust of our supporters, donors, volunteers, and community partners. We follow all applicable federal laws, Alabama state regulations, and recognized best practices for charitable organizations--specifically The St. Jude Childrens Hospital.

2. Information We Collect

We may collect and maintain the following categories of personal information:

Name

Mailing address

Email address

Telephone number

Donation history (amounts, dates, and methods)

Volunteer participation records

Messages or inquiries submitted through our website or contact forms

We do not collect Social Security numbers, financial account numbers, or other sensitive personal identifiers unless legally required and explicitly disclosed.

3. How We Collect Information

We may collect information through:

Online forms submitted on our website

Donation platforms (e.g., Stripe, PayPal, or other processors)

Event registrations

Volunteer sign‑ups

Direct communication (email, phone, or mail)

Publicly available sources related to charitable giving

4. Purpose of Collecting Personal Data

We collect personal information solely for legitimate non‑profit operational purposes, including:

Maintaining an accurate list of supporters, donors, and volunteers

Providing updates about our mission, programs, and events

Sending donation receipts, acknowledgments, and tax‑related documentation

Complying with federal and Alabama charitable‑solicitation requirements

Improving our outreach, communication, and community engagement

Ensuring transparency and accountability in our operations

We do not sell, rent, or trade personal information.

5. How We Use and Share Information

Personal information may be used or shared in the following limited ways:

Internally with staff or authorized volunteers who require access to perform organizational duties

With third‑party service providers (e.g., payment processors, email platforms) solely to support our operations

As required by law, including compliance with IRS regulations, Alabama Attorney General charitable‑registration requirements, or court orders

We do not share personal information with political campaigns, commercial advertisers, or unrelated third parties.

6. Data Storage and Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures may include:

Secure, password‑protected databases

Encrypted payment processing through certified third‑party vendors

Limited access to personal data based on role and necessity

Regular review of data‑handling practices

While no system is completely immune to risk, we are committed to safeguarding all information entrusted to us.

7. Donor Privacy

In accordance with widely accepted non‑profit standards and Alabama charitable‑solicitation expectations:

Donor names and contribution amounts are kept confidential unless the donor provides written permission for public acknowledgment.

Donors may request anonymity at any time.

Donation records are retained only as long as required by IRS and state law.

8. Your Rights

Supporters, donors, and volunteers may request:

To review the personal information we have on file

To correct or update inaccurate information

To opt out of communications

To request deletion of their information, unless retention is required by law (e.g., donation records for IRS compliance)

Requests may be submitted to: Email: info@thestjudelady.com

9. Website & Online Privacy

If our website collects data, we may also gather:

Basic analytics (browser type, device type, pages visited)

Cookies for site functionality or performance

We do not use cookies for advertising or tracking across third‑party websites.

10. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If such information is discovered, it will be deleted promptly.

11. Changes to This Policy

We may update this Privacy & Data Use Policy from time to time. Any changes will be posted on our website with an updated effective date.

12. Contact Information

For questions about this policy or our data practices, please contact:

The St. Jude Lady

info@thestjudelady.com

1 (336) 915-5935